SUPER SLOW MOTION Grains Problem In Galaxy S20FE 5G

[Ahwan_Karan]

What should I do ?

[JK7_]

first step clean your lens ..
if that not work go change your camera glass

[Ahwan_Karan]

Camera lens is clean and the glass is crystal clear

[Ritwiksondhi]

Slow motion requires more light than normal videos. Try shooting in a well lit environment.

[Ahwan_Karan]

I understand what are you saying but when I purchase my phone that time the super slow motion working perfectly in low light and now 😕🫤😵‍💫

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

At Samsung, we always aim to provide impeccable services to our customers, and we highly regret that you feel this way.

Please follow these easy troubleshooting steps which may help in resolving this issue:

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tap on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

[Ahwan_Karan]

Samsung literally killed this camera within 2.5 years just offering the name of Software update and security patch update.