Original topic:

Check for updates grayed out

(Topic created on: 09-13-2026 09:11 AM)
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Kazzzraj
Active Level 2
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Galaxy A
The software update "check for updates" is grayed out. Unable to click it.
A57 5G
19 Comments
Janith842
Expert Level 5
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Galaxy A
Is it after the latest September Security update for the A57. Or was it there before.

Can you share a screenshot of it.
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Kazzzraj
Active Level 2
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Galaxy A
It is before. This is what shows s2NGcu4cge.jpg
Janith842
Expert Level 5
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Galaxy A
Did you get the August Update Bro. Or you did receive it as well.
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Kazzzraj
Active Level 2
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Galaxy A
No i didnt get the August update. Bought the phone 3 days back
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Kazzzraj
Active Level 2
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Galaxy A
Before that. I didnt get the September updateuONn6wxtY7.jpgJ7jsYqb2r5.jpg
Galaxy A
made in wich country?
Janith842
Expert Level 5
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Galaxy A
As usually did you restart the phone and then checked whether still when pressed the check for update buttons, still is it unable to click.

Also before the September Update the A57 must get the August Update. Didn't you see the August update before this issue came.

Your A57 is the Global Verson right. What is the CSC (Country Specific Code) Code of your Device.
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Kazzzraj
Active Level 2
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Galaxy A
Thailand.
Kazzzraj
Active Level 2
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Galaxy A
Thailand