Heating Issue & Hanging issue

[Giriraj16]

From past one mone phone is getting over heated & day by bad phone is getting slow.

Battery performance is also reduced.

[Jiyodilse]

For heating related issue you should follow my stuff ..may be it will surely help you...


https://r2.community.samsung.com/t5/Galaxy-M/Overheating/td-p/3994707

[Giriraj16]

thanks

[niveditatrivedi]

you should go to file manager and clean some space from there ,then your phone will start working fast and avoid using phone in sunlight as due to weather it started heating v fast ..

[Giriraj16]

phone is getting used indoor only

[niveditatrivedi]

well then ,dont make use of phone while its on charge i'd say !!

[Giriraj16]

ok will try & check

[Giriraj16]

thanks

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

1. Uninstall the unnecessary apps. Too many apps installed on device may cause the device heating issue.

2. Long duration of graphics intensive gaming sessions may cause the heating issue. Avoid long gaming sessions.

3. Usage of mobile phone when charging may cause the heating issue. So we recommend you to avoid usage of mobile phone while charging.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support