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06-24-2026 12:26 AM in
Galaxy AHello Samsung Support,
After updating my Galaxy A25 (SM-A256E) to One UI 8.5 (Android 16, build EZE6), the SIM network and VoLTE icons no longer appear on the home screen status bar.
Before the update, both SIM network indicators and VoLTE icons were visible in the status bar. After the update, they disappeared from the home screen, although they are still visible in the Quick Panel. Both SIM cards are working normally, and calls, SMS, and mobile data are functioning correctly.
I have already restarted the phone and checked all relevant settings, but the issue remains.
Please confirm whether this is a known bug or an intentional UI change, and advise on any available solution.
Thank you.
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06-24-2026 08:33 AM (Last edited 06-24-2026 08:33 AM ) in
Galaxy A- Mark as New
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06-24-2026 10:46 AM in
Galaxy ACould you please confirm whether the disappearance of the SIM/VoLTE icons after the One UI 8.5 update is an intended UI change or a software bug?
Also, if QuickStar is required to restore these icons, could you please provide the exact QuickStar settings that I need to enable?
Thank you.
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06-24-2026 10:51 AM in
Galaxy A- Mark as New
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06-24-2026 10:50 AM in
Galaxy A- Mark as New
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06-24-2026 10:55 AM in
Galaxy AI understand that Samsung has removed these icons from the home screen in the new UI. However, I would like the SIM network and VoLTE icons to be displayed on the home screen status bar exactly as they appear in the Quick Panel.
Is there any way to enable this, either through QuickStar or any other setting?
Thank you.
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06-24-2026 11:04 AM (Last edited 06-24-2026 11:04 AM ) in
Galaxy AYou can accept this as solution if you like
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06-24-2026 02:45 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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06-24-2026 05:03 PM in
Galaxy ABefore the update, both icons were visible. Now they only appear in the Quick Panel when I swipe down.
Both SIM cards are working normally. Please investigate whether this is a bug or an unintended change.
Screenshots and video are attached.
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06-26-2026 01:41 PM in
Galaxy A