J7 Max problem

[mobileuser]

j7 Max phone screen goes black all of a sudden when using !!!and opens on pressing lock and volume buttons together!!

[irnmn]

Facing Same Prblm...It goes black without any Reson....I had already reported bt no satisfactory ans.

[mobileuser]

thats y we're having trust issues with SAMSUNG

[Atheistvinu]

Same problem

[zackdigits]

check auto brightness

[sam1985]

It's a really bad phone..

[mobileuser]

actually phone is not bad other than this issue

[rio19]

camera and sound quality is very bad....

[admin_]

Thanks for being a part of Samsung community. We would like to inform you kindly follow the steps below to resolve your concern:-
- Navigate to apps >> Settings >> Apps >> Tap on three dots >> Reset app preferences.
- Please run your device in safe mode.
- Please do reset your device on factory mode after taking the data backup Via Smart switch.

Be sure to hit ♡ when you find an answer that works for you. For Further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[kroy]

Headfone jack problem....