No after android 12 update display issue started i replace it by 8k after 1 month isuue starts again service center person say need to replace mother board , but when i submit phone has only display issue but now they handed me a dead phone
Not gonna lie, some of their staff really needs to know how to take care of their customers products. 2 years ago, when I bought my phone, I bought a separate glass protector for the camera bump. It was a perfect fit. Months later, I had problem with the vibration motor. I submitted the phone in the customer care. When I received my phone, I noticed that there glass protector had cracks. I had to search for a replacement. Guess what? I never found another glass protector like that which was 100% fit. 😥😢
Hello @Samsung how come this can be a hardware issue globally for all users with the same issue at the same time? Need some consideration to fix this issue. This issue had happened after the last android security patch update. I am having this issue as soon as my phone gets updated and booted up , I am experiencing screen flickering and discoloration. Need some responsible action from SAMSUNG SIDE FOR SAMSUNG USERS. Recently one plus users had the same issue and ONEPLUS had replaced the screen for free for all the users having this issue even if they are at out of warranty
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).
Note. please attach the error log file within 15 minutes of the error occurring.
