Original topic:

SAMSUNG GALAXY M31 - RESTART ISSUE

(Topic created on: 02-22-2022 02:15 PM)
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cvagru
Active Level 1
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Galaxy M

For the last three days my mobile keep on restarting, I tried the below methods however no luck,
1. Clearing cache from boot menu
2. Boot on Safe mode
3. Uninstalled almost all apps
4. Hard resetting of phone to factory default.

Still the phone keeps restarting. My phone is out of warranty since it passed 14 months :( 😞 

10 Comments
Badri207
Active Level 3
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Galaxy M
I also has same issue in M31 ..its just 14 months old..service center people asking to pay 8k for motherboard... my advise would be sell on exchange and take other snapdrogen processor phones in Mi or realme its better..i also coming out of samsung these people least bother about issues..even such numourous posts in internet about M series issues samsung never bother about it..very soon it will loose customer base ..it will die soon
cvagru
Active Level 1
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Galaxy M
True bro
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Nareshpp
Active Level 4
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Galaxy M
The solution is
1 open setting
2 go to battery and device care option
3 and click 3 dot
4 and then click automaton option
5 now you can see auto restart at set time option
You can now off this option.......
cvagru
Active Level 1
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Galaxy M
Tried no luck, Its restarting again
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cvagru
Active Level 1
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Galaxy M
Error !Screenshot_20220209-220700_Samsung Members.jpg
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Nareshpp
Active Level 4
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Galaxy M
Send click karo
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Badri207
Active Level 3
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Galaxy M
No use bro its hardware issue...known issue..faulty extnos processor
cvagru
Active Level 1
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Galaxy M
Done
Lion07
Active Level 1
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Galaxy M
Switch to power saving mode, make sure cpu usage 70% selected
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