Our Research and Development team is continuously working and ensuring if there is any bug that will be resolved as soon as possible. Providing a continued great experience is our first priority. Thank you for sharing your feedback.
Be rest assured by following the given steps your issue will be resolved:- 1) Check device in safe mode :- Steps to enter into Safe Mode:- Press and hold the Power key, when Power off icon appears > hold power off icon. Exit safe Mode:- Restart device. Note:- If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
3) Reset the device :- Setting > General Management > Reset settings. Note :- Kindly create data backup of your device via SMART switch mobile application.
If issue still persist or for further assistance, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
