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01-26-2020 08:23 AM in
Galaxy Note- Mark as New
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01-26-2020 08:33 AM in
Galaxy Note1.Reset network settings
Open Settings app.Tap General management.Tap Reset.Tap Reset network settings.Tap Reset settings to confirm.
2.If doing the regular restart won’t help, then try this:
Press and hold the Volume Down button first and don’t release it.While holding it down, press and hold the Power key.Keep both keys held down for 10 seconds or more.
The second restart procedure tries to simulate the effects of removing the battery pack. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices.
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01-26-2020 09:09 AM (Last edited 01-26-2020 09:09 AM ) in
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01-28-2020 10:36 AM in
Galaxy NoteHi there,
Please perform the following steps to resolve the mentioned issue:
1- Perform Interactive checks through the Samsung Members app (Samsung Member > Get Help > Interactive checks > Bluetooth/Wi-Fi).
2- Settings > apps > Bluetooth > storage > clear cache.
3- Check the mentioned issue in safe mode.
4- Reset network settings (Settings > General Management > Reset > Reset network settings).
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).
Regards,
Team Samsung Members