Original topic:

wifi and bluetooth

(Topic created on: 01-26-2020 08:23 AM)
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surajpacharane
Active Level 1
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Galaxy Note
My galaxy Note 10 plus is up to dated but my wifi and bluetooth is automatically off please resolve this problem 
3 Comments
amanjalwehra
Expert Level 3
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Galaxy Note
you can try following steps
1.Reset network settings
Open Settings app.Tap General management.Tap Reset.Tap Reset network settings.Tap Reset settings to confirm.

2.If doing the regular restart won’t help, then try this:


Press and hold the Volume Down button first and don’t release it.While holding it down, press and hold the Power key.Keep both keys held down for 10 seconds or more. 

The second restart procedure tries to simulate the effects of removing the battery pack. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices. 

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Ajverma
Active Level 7
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Galaxy Note
Check attached setting is on or off ?
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Samsung_Support1
Moderator
Moderator
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Galaxy Note

Hi there,

 

Please perform the following steps to resolve the mentioned issue:

1- Perform Interactive checks through the Samsung Members app (Samsung Member > Get Help > Interactive checks > Bluetooth/Wi-Fi).

2- Settings > apps > Bluetooth > storage > clear cache.

3- Check the mentioned issue in safe mode.

4- Reset network settings (Settings > General Management > Reset > Reset network settings).

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

 

Regards,

Team Samsung Members

 

 

 

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