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03-23-2024 05:01 PM in
Galaxy S- Mark as New
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03-23-2024 06:04 PM in
Galaxy S- Mark as New
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03-23-2024 09:49 PM in
Galaxy SBasically when we click on 3x it should trigger the 8 megapixel Telephoto lens but instead it takes pic from 12 megapixel Wide sensors.
It's a major bug and maybe Samsung will fix it in the next security update👍🏻
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03-27-2024 04:08 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
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07-21-2024 03:17 PM (Last edited 07-21-2024 03:18 PM ) in
Galaxy Sif that happens..
Just take few steps back , switch to 1x and again switch to 3x.. you can take photos on actual 3x sensor