Original topic:

Help regarding beta updates

(Topic created on: 3 weeks ago)
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stfushiv
Active Level 1
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Galaxy S
I had signed up for one ui 9 beta dpr galaxy s24 but forgot to downlpad npw that the stablw has come i want that but the problem is i already exited the beta program and the beta one is 90 percent downloaded now what to do will factory reset resolve it or i have to do update 4o beta then downgrade it ??
4 Comments
subaruu
Beginner Level 2
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Galaxy S
Downgrade is the only option bcoz same problem in my s25fe
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stfushiv
Active Level 1
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Galaxy S
Actually i have not installed the beta so i have not downgraded it
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kritsahu
Active Level 3
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Galaxy S
मेरा भी यही प्रॉब्लम है
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that you can update the software by using Smart Switch. You can open Smart Switch on your Windows PC or Mac, you will see an option to update to a new software version if one is available. kindly perform the following steps to resolve your issue.

Step 1. Connect your device to your computer using the USB cable provided with your device.

Step 2. Open Smart Switch on your PC.

Step 3. If a software update is available, Smart Switch will automatically prompt you to update the software or display an option to update.

Step 4. Tap Update and follow the on-screen instructions to download the necessary files and complete the update process.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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