Original topic:

Image processing issue on S21 Ultra

(Topic created on: 10-23-2021 04:19 PM)
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koushik28
Active Level 1
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Galaxy S
After beta 4, android 12 updat any pic I am shooting with S 21 ultra at a zoom level more than 10X is not processing. It is ending with a full green page like image . Is there anyone else facing the same or this is the problem with only my device. 
Please help.



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4 Comments
vishal261214
Active Level 9
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Galaxy S
Install one ui 4.0 beta 2..
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koushik28
Active Level 1
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Galaxy S
Already installed
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vishal261214
Active Level 9
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Galaxy S
I am facing this issue in beta 1 ...in beta 2 i am not facing this issue..
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Samsung_Support2
Expert Level 3
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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