Instagram & Snapchat Camera issues | after Android 12 upgrade S21

[shashwat0407]

I am facing challenges with Insta and Snapchat camera after the Android 12 upgrade (stable build). I have observed that the captured images are washed out totatally. The details are not there. Images are soft. And less light is captured. Quality is down overall.

Anyone else facung this challenge?

[Jellogrrl813]

I'm no help but my issue with snap since both updates this week is that when I am trying to do a snapchat videocalll my video won't connect 

[yashsao]

yeah same issue

[cs-member13]

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Clearing the app cache is kind of like a cleanse for your apps. It will get rid of residual files that could be slowing down the app.
Open Settings, and then swipe to and tap Apps. Select or search for the app you want to clear. Tap Storage, and then tap Clear cache.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support