Is this normal ?

[Jesvi]

I see this light leak in my s20, under max brightness... been 5 days since unboxing and it was now that i just noticed this...

Is this normal ? S20 users, can you confirm thjs ?

Uodate 1 : its due to a gap between the screen and the metal frame... some also say it is also due to lack of adhesive layer applied on the edges and this gap defect is seen starting from the s7 series and is not good as dust and moisture starts accumulating inside..

[neelptl20702]

not in samsung but this is also happening in Pixel 5 also and there is bigger gap than samsung phone

[Jesvi]

I visited Samsung service center and they said they would not replace my product although it has a manufacturing defect

i am really disappointed... i paid 65k to get a defective product??? that too it their flagship !

I can already see dust accumulating in the gap and these ppl in samsung service center refuse to replace my device and its still under the replacement period (5days)

Samsung should provide me with a perfect replacement s20 !!! This is a scam from the company if they don't respond to this !!

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience caused to you. We request you kindly visit the service center for the physical inspection of your device. To check for the nearest Samsung service center kindly click on the link:- https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Jesvi]

Do you guys even read what we put out ?

you ppl just respond/automate the same response every single post and read properly what i have mentioned above !! international scammers !!

[Ajaydev]

I do have this issu😓😓😓

[Jesvi]

i think its a common issue for all...
i shoot photos under water and it seems to hold up all along, so its not a thing to worry abt i guess...