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05-22-2026 11:37 AM (Last edited 05-22-2026 11:38 AM ) in
Galaxy S- Mark as New
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05-22-2026 04:38 PM in
Galaxy S.
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This isn’t normal wear and tear. It points to an underlying design or manufacturing flaw.
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Samsung has a responsibility to address such core issues.
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Instead, they are choosing to deny accountability and shift the burden onto customers—asking them to pay for what is clearly a defect.
That’s not just disappointing, it’s unacceptable.
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Multiple users reporting it after updates, yet Samsung continues to show negligence by shifting the cost onto customers instead of acknowledging the problem.
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In my case as well, the display issue appeared immediately after an official update, but it is still being treated as a chargeable repair since one goodwill support was already given.
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So Samsung’s solution is simple:
👉 Push update
👉 Screen gets line issue
👉 Say “out of warranty”
👉 Charge ₹12,000 from Customer
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What makes this worse?
Posts exposing this issue mysteriously get removed once they start gaining high views and traction on Samsung Members.
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If Samsung spent half the effort fixing the issue instead of removing high-view posts, customers wouldn’t be this frustrated.
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Removing posts only after they gain attention makes it look less like moderation and more like damage control. Silencing genuine customer complaints will never erase the problem.
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Repeated Vertical Pink/Green Line Issue After Software Update - Galaxy S22+
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https://r2.community.samsung.com/t5/Galaxy-S/Green-Line-after-update/td-p/22087300?src=ShareByUserCM
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Beware-of-Updates 🚨
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https://r2.community.samsung.com/t5/Galaxy-S/Beware-of-Software-updates/td-p/22020455?src=ShareByUse...
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05-22-2026 07:08 PM in
Galaxy S- Mark as New
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05-22-2026 09:36 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, we want to inform you that in some cases regular OS upgrades may cause delays to planned security updates. However, you can rest assured the OS upgrades will include up-to-date security patches when delivered.
We are doing our best to deliver the security patches, the delivery time of security patches may vary depending on the regions and models.
Warm Regards,
Samsung Customer Support