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Original topic:

Samsung Pass Issue

(Topic created on: 09-10-2026 04:28 AM)
182 Views
Alam7144
Active Level 1
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Galaxy S

​Dear Samsung Support Team,

​I am experiencing an issue while setting up Samsung Pass on my Galaxy S25 Ultra.

​When opening the app and tapping the "Continue" button on the welcome screen, the loading indicator keeps spinning indefinitely, and the app does not proceed to the next step.

​I have already verified my internet connection, but the setup process remains stuck on this screen.

​Kindly assist in resolving this issue at the earliest.

4 Comments
S_virk
Active Level 5
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Galaxy S
Try clearing cache or data
Alam7144
Active Level 1
Options
Galaxy S
Cleared but not done
Problem solved with selecting country in my account
S_virk
Active Level 5
Options
Galaxy S
Good to know
Alam7144
Active Level 1
Options
Galaxy S
Thank you