Original topic:

Uncategorized data

(Topic created on: 09-13-2026 02:31 PM)
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Sh772
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Galaxy S
How to delete this huge 11.5 gb of uncategorized data 

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divsarwa
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Galaxy S
Get this app1789290846062.jpg
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Lateroadlight
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Galaxy S
Restart
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MAURYA123
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Galaxy S
These are the WhatsApp backup files generated during the backup process.
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cs_member10
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

Based on your concern about the other storage in the device, we would like to inform you that the “Other” storage category contains data from apps you have installed on your smartphone or tablet. It includes items such as system files, cached data, and temporary files that do not fall into any other storage categories which unfortunately, cannot be removed.

We would like to inform you that you can reduce the data in the other storage by clearing the cache of the applications. This will reduce some storage. This storage mostly contains the system files, so storage can't be reduced.

● How to clear app data

Open Settings >> Tap Apps >> Tap the app you wish to clear data from.

Please note: if you delete files from an app you often use, the app will run slower.

Tap Storage >> Tap Clear cache or Clear data >> Clear data and clear cache selected.

Warm Regards,
Samsung Customer Support

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