s cloud not working

[addisbad]

ever since the nougat update Samsung sync and s cloud are not working. i have tried using the device in safe mode, factory resetting and also removing and re-adding my Samsung account.

is anyone else facing the same problem?
has anyone found a solution?

[ashishsingh]

it might be a temporary problem

[addisbad]

been facing this ever since i got the phone... that was 21st feb. plus there are many people who are having the same issue, i found out after some research and this problem started last year.

It's working for you?

[addisbad]

i also tried installing the latest apk by sideloading it. didn't work. so i uninstalled the update and tried again.

[ashishsingh]

Yeah its working fine for me, I just checked

[addisbad]

can you tell me what your build number is ... also can you tell me what version of Samsung cloud you're using?

[ashishsingh]

Its in built, I am using galaxy s7

[ashishsingh]

check your internet connection.

[addisbad]

internet is working just fine. so is everything else. i called Samsung today and they remotely accessed my phone using smart tutor and the person told me that Samsung cloud is not yet available in india

[Samsung_India_]

Thanks for sharing your concern. For S cloud you can visit the link provided for further details:https://help.content.samsung.com/csweb/main/main.do.