Original topic:

Samsung Wallet Issue (Need Help)

(Topic created on: 09-14-2026 01:21 PM)
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Raja565
Beginner Level 2
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Galaxy Z
I am currently encountering recurring system instability on my Samsung Galaxy Z Flip4 following the installation of the latest One UI 8 update. Specifically, the device becomes unresponsive, necessitating a forced restart, whenever I attempt to generate a PIN within Samsung Wallet. Given that this device has reached its final major Android OS update, I am seeking technical support to resolve this critical functional impairment. Please note that I have already attempted to perform a factory reset and clear application data, and previous consultations with Samsung Wallet support have not resulted in a resolution.
2 Comments
cs_member10
Moderator
Moderator
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Galaxy Z

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you kindly contact the dedicated Samsung pay helpline (18001237729 Operations 8am to 8pm) they will guide you with the exact information accordingly.

Warm Regards,
Samsung Customer Support

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Raja565
Beginner Level 2
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Galaxy Z
I've already reached out to them, but they couldn't resolve my issue, so that's that.
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