Original topic:

Burst mode issue

(Topic created on: 10-29-2021 09:01 AM)
280 Views
nitish_nawal
Active Level 4
Options
Others
Why in dim light or night time, Burst mode doesn't work. Whenever i long press the shutter button daring dim light or in night, a popup appears and in that it is written that not able to take shorts due to low light.

PS:- I have galaxy A50s
3 Comments
Anonymous
Not applicable
Options
Others
In low light or in night mode the burst mode doesn't work because the phone is already taking multiple images to give you the best possible shot.
BVikram
Active Level 9
Options
Others
Reason for this a Tetrapixel concept that samsung using. In simple laymen term it's a 12MP boosted to 48MP using pixel bining and software interpolation. Switch to camera native resolution from camera App for burst shotsScreenshot_20211029-093250_Chrome_9084.jpg
0 Likes
Samsung_Support2
Expert Level 3
Options
Others

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes