hi I have brought Samsung C9 pro 2 days back. Other features are good. Fingerprint sensor has only option for 3 fingerprint. Tried to connect phone to my Ford car audio over bluetooth; it works for phone call but no music, even it is not detecting key press from car audio. It sucks. my old S3 neo was working fine till date. help is needed to resolve bluetooth issue.
We are sorry to hear that is happening but we want to find an answer for you. Please let us know some more about what you are experiencing. What exactly happens to your device and are you doing anything specific when it happens? The more information that you can provide, the easier it will be for us to come up with a solution. We may serve you better/speedily, if you can provide logs by registering Error Section (Samsung Members App -> Feedback -> Questions/Errors -> Create -> Error reports).
Thanks for your reply. I was using Samsung GT-I9300I phone for last 3 years. Pair the phone with my Ford Fiesta car audio system. When needed I could play music from phone using audio system keys play/pause Forward/reverse. Even I was able to receive and make phone calls from audio system keys.
with the new C9 pro device, I can only make /receive calls. While trying to use Play/Pause keys from my audio player found phone either not recognize A2DP bluetooth connections or not allowing Bluetooth access to music app (Samsung Music / Google Music).
