Something Is Wrong With My Tablet 🙃

AayumannGamerzYT · ‎11-14-2024

For a few days My tablet is giving very terrifying experience 😬 Sometimes, it is Frozen or Unresponsive Screen That is terrible 😕 I restarted it three times it fixed for few hours but It starts again & again & AGAIN!

I tried all hacks on youtube but NOTHING IS HAPPENING?!

I DIDN'T EXPECT THIS FROM SAMSUNG

goodthings · ‎11-14-2024

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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cs_member10 · ‎11-15-2024

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

● Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

● Kindly check the RAM in your device:
Path: Settings > Battery and Device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM once a day.

● Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

● Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

● Kindly check if you are using a memory card on your device.
If you are using the memory card on your device. we will advise you to safely remove it from your device. For this follow the below steps:

● Step 1: Before removing the memory card, first, unmount it for safe removal.
On the Home screen, tap Apps > Settings > Device maintenance > Storage > More option > Storage settings > SD card > Unmount. Insert the ejection pin into the hole on the tray to loosen the tray.
Note: Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
Step 2: Pull out the tray gently from the tray slot.
Step 3: Remove the memory card.
Step4: Insert the tray back into the tray slot
Note: Please ensure that the memory card is not removed while the device is transferring or accessing information. Doing so can cause data to be lost or corrupted or damage to the memory card or device.
Samsung is not responsible for losses that result from the misuse of damaged memory cards, including the loss of data.

● Remove third-party accessories: Due to ''3rd Party'' (Not provided by Samsung) Accessories, (Like ''Chargers, USB Cables'' etc.) device might also hang. So kindly avoid the usage of these 3rd party accessories.

● If you enabled Power Saving Mode, Power saving mode limits the performance of the device. So we recommend disabling the Power Saving mode in your device.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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goodthings · ‎11-14-2024

Kindly reset factory data with backup then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

AayumannGamerzYT · ‎11-14-2024

I tried but nothing is happening 😕 I also backup settings

goodthings · ‎11-14-2024

If after reset factory data, your's issue not resolved then please go to service center for check and resolves this issue. It's may be a Motherboard issue. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

AayumannGamerzYT · ‎11-14-2024

Ok I will go on sunday

pranay3105 · ‎11-14-2024

Clear all app cache and make some space free on your tablet and check for any security patch updates or os updates may be you will find it helpful.

AayumannGamerzYT · ‎11-14-2024

But My Software is running ONE UI 6.1 and it's the last software version for samsung galaxy tab a8 and it will not receive any updates

pranay3105 · ‎11-14-2024

Try clearing app cache may be that can work

AayumannGamerzYT · ‎11-14-2024

If you don't believe me check it on Google

pranay3105 · ‎11-14-2024

Do you think accepting solution which is not even working you should accept it and may be someone can be influenced by doing such thing accept the solution which is working for you.

Original topic:

Something Is Wrong With My Tablet 🙃

2 Solutions