Original topic:

Buds 2 Pro Auto Disconnected

(Topic created on: 03-15-2024 11:35 AM)
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CrissGanesh
Active Level 5
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Wearables
After February update start auto disconnected issue. And Stuct battery status widget info.

Anyone have same issue
2 Comments
cs_member10
Moderator
Moderator
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Wearables

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query kindly perform the following steps to resolve your issue.

Reset Galaxy Buds:
Kindly open the Galaxy Wearable App.
Tap on about earbuds.
Reset earbuds.

Clear Cache: Settings > Apps > Gear Wearable > Storage > Clear Cache.
Update the Galaxy Wearable app to the latest version.

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Prateek_
Active Level 6
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Wearables
Hi. I'm also facing the same issue.
Do you use multi device connection feature as well?
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