Original topic:

Compatibility with Polar

(Topic created on: a month ago)
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Rdp3690
Active Level 4
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Hello samsung I just want to tell you that I am a proud Samsung Android device user I don't want to switch to apple for health care compatible devices list .I have a polar H10 fitness band one of the absolute best in the industry for health monitoring as you may know but I have seen apple devices watches easily sync and highly compatible with these devices samsung isn't that compatible which wastes the device potential to be optimally used it's been years samsung knows this issue still they haven't fixed it so my question is when are to going to work and make these things compatible on your watches and stuff please reply and take necessary actions.

Thank you 


4 Comments
Anikroyale
Expert Level 5
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Have you downloaded the Polar Flow app from the Play Store? Samsung devices run on Android, and Polar devices are clearly compatible and can be connected through the Polar Flow app.
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Rdp3690
Active Level 4
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Do you use a polar device you need to provide permissions externally; within the samsung health app it isnt compatible also the wearables section I have a watch 4 classic also I tried it on the ultra watch and also watch 7 polar device don't sync well with these devices as In it isn't practical to pull up your phone to see the tracking the watches are the first preferred monitoring guide in apples it's all seamless find the internet you won't find a single working thread or video on syncing seamless polar devices with samsung wearables the last was h7 and the supported Android versions are about decade old which don't support anymore my question that samsung is that many people world wide use smart health tracking devices for fitness tracking and polar is industry leaders competing against Garmin and stuff so why can't they provide solutions to this issue I have around 500+ people all endurance athletes through several threads and posts trying to get solution to this problem but samsung just don't respond to users like they use to tried strava komoot and many other softwares but the synchronisation is just not allowed googlefit too apple is seamless just connect the device and it just works
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Rdp3690
Active Level 4
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And regarding this I have used and been using polarflow , polarbeat apps
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cs_member10
Moderator
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Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share your suggestions and appreciate the time and effort you have spent sharing your valuable feedback. we are continuously working to make our products better and more efficient.

Warm Regards,
Samsung Customer Support

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